Shipping

Our personalized products are shipped from THREE LOCATIONS (Canada, the USA, and the UK).

For your convenience, every product has its own Shipping Information link. So, you can verify which location your order is being shipped from just by clicking on the Shipping Information link for that product. 

Products that are shipped from the US or UK will be shipped via a reputable courier service company (UPS or FedEx).

Products that are shipped from our Toronto office will be shipped via the Canada Post Standard Delivery Method by default (this means that a tracking number will not be provided). If, however, you chose the xPressPost Delivery Method, your order will be shipped via one of the following courier services: FedEx, Purolator, UPS, CanPar, or Canada Post and you will be provided with a tracking number.

  A NOTICE FROM CANADA POST
As important safety measures continue, delays should be expected. For the latest on our efforts during COVID-19, please click here.

PRODUCTS SHIPPED FROM TORONTO


PERSONALIZED BOOKS

- The Create-A-Book brand   
- The Best Personalized Books brand

PERSONALIZED MUSIC

- The Sing-Your-Name brand Music Albums 
- The Sing-Your-Name brand Birthday Cards
- The Sing-Your-Name brand 
Alarm Clocks
- The Sing-Your-Name brand Name Poems

Shipping Time

Because our products are custom-made for each recipient, shipping times could vary, depending on the product(s) purchased. Typically, we have most orders ready for shipping within 24 - 48 hours. However, at Christmastime and whenever we have run a promotion for which there is a high response, shipping times can be unpredictable.

Currently, the turnaround time is 24 - 48 hours.

NOTE: During the busy Christmas season, Standard Mail Delivery times cannot be predicted or guaranteed. Once we've placed an order into Canada Post's hands, we have no further control over it.

Delivery Method/Time       


Canada Post
Standard Mail Delivery Service

Canada Personalized Gifts cannot guarantee the delivery time for this shipping method. It is entirely up to Canada Post after your package has left our hands. If you choose this shipping method, you will not receive a tracking number. Typical delivery times are, as follows:

    - Local orders (within the Greater Toronto Area) are usually delivered within 2 - 3 business days

    - Local orders (outside of the GTA) are usually delivered within 3 - 5 business days

    - Non-local orders (outside of Ontario) are usually delivered within 5 - 8 business days

    Canada Post xPressPost Delivery Service
    Canada Post guarantees the delivery time for this shipping method. If you choose this shipping method, Canada Post will send you an email bearing a Tracking Number. We request that you track your package yourself (either by phone - 1.800.267.1177 or online - www.canadapost.ca). Especially during the busy Christmas season, we will find it impossible to track your package for you. Typical delivery times are, as follows:

      - Local orders (i.e., within the Greater Toronto Area) are usually delivered within 2 business days

      - Local orders (i.e., within the Province of Ontario) are usually delivered within 3 business days

      - Non-local orders (i.e., outside of the Province of Ontario) are usually delivered within 5 business days

      Shipping Rates

      SHIPPING RATES FOR BOOKS 

      Via Canada Post Standard Mail
      No Tracking Number
      Via Canada Post xPressPost
      Tracking Number

      1 book .............$ 6.50

      2 books .......... $ 9.05

      3 books .......... $16.99

      4 books .......... $17.50

      5 books .......... $18.25

      6 books ..........$19.75

      7 books ..........$22.00

      8+ books ........$25.00 

      1 book .............$17.25

      2 books .......... $19.20

      3 books .......... $21.50

      4 books .......... $23.00

      5 books .......... $24.15

      6 books .......... $25.68

      7 books .......... $28.00

      8+ books ........ $32.00

       SHIPPING RATES FOR GIFT SETS

      Via Canada Post Standard Mail
      No Tracking Number
      Via Canada Post xPressPost
      Tracking Number

      Girl Gift Set ............................  $ 9.05

      Birthday Book + Plush  .......... $16.95

      Birthday Book & Card ............. $ 9.05

      Ballerina A. Clock + Book .....  $17.50

      ANY $24.95 CD + Card .......... $ 9.05

      Christmas gift Set ................... $ 9.05

      Toddler Gift Set I ..................... $ 9.05

      Toddler Gift Set II .................... $ 9.05

      3 Sesame Street Books ..........$16.99

      Preschool Gift Set .................. $16.99

      New Baby & Older Sibling ........$ 9.05

      Boy Gift Set ............................ $ 9.05

      Girl Gift Set .........................  $17.95

      Birthday Book + Plush  ........ $23.10

      Birthday Book & Card .......... $17.95

      Ballerina A. Clock + Book .... $23.10

      ANY $24.95 CD + Card ....... $17.95

      Christmas gift Set ............... $ 17.95

      Toddler Gift Set I ................. $ 17.95

      Toddler Gift Set II ................. $17.95

      3 Sesame Street Books ........$23.10

      Preschool Gift Set ............... $23.10

      New Baby & Older Sibling ... $17.95

      Boy Gift Set ......................... $17.95

      SHIPPING RATES FOR MUSIC CDs

      Via Canada Post Standard Mail
      No Tracking Number
      Via Canada Post xPressPost
      Tracking Number

      1 CD .............$ 5.00

      2 CDs .......... $ 7.05

      3 CDs .......... $ 8.99

      4 CDs .......... $10.20

      5+ CDs ........ $13.75

      1 CD .............$ 15.50

      2 CDs .......... $17.99

      3 CDs .......... $19.99

      4 CDs .......... $21.99

      5+ CDs ........ $23.99

      SHIPPING RATES FOR PLUSH ANIMALS
      (Maximum 3/order)

      Via Canada Post Standard Mail
      No Tracking Number
      Via Canada Post xPressPost
      Tracking Number

      1 plush .............. $16.05

      2 plushes .......... $19.95

      3 plushes .......... $25.95

      1 plush .............. $21.60

      2 plushes .......... $26.80

      3 plushes .......... $33.00

       SHIPPING RATES FOR 
      NAME POEMS & HOLIDAY LETTERS

      Via Canada Post Standard Mail
      No Tracking Number
      Via Canada Post xPressPost
      Tracking Number

      1 Poem .............$ 5.00

      2 Poems .......... $ 6.00

      3 Poems .......... $ 7.00

      4 Poems .......... $ 8.00

      5+ Poems ........ $ 9.00

      1 Poem .............$ 9.99

      2 Poems .......... $10.99

      3 Poems .......... $11.99

      4 Poems .......... $12.99

      5+ Poems ........ $13.99

       SHIPPING RATES FOR ALARM CLOCKS
      (Maximum 3/order)
       

      Via Canada Post Standard Mail
      No Tracking Number
      Via Canada Post xPressPost
      Tracking Number

      1 clock .............$17.25

      2 clocks .......... $22.65

      3 clocks .......... $28.90

      1 clock .............$25.75

      2 clocks .......... $30.95

      3 clocks .......... $32.60

       SHIPPING RATES FOR 

       BIRTHDAY CARDS 

      Via Canada Post Standard Mail
      No Tracking Number
      Via Canada Post xPressPost
      Tracking Number

      1 Card .............$ 3.25

      2 Cards .......... $ 4.00

      3 Cards .......... $ 4.30

      4 Cards .......... $ 4.75

      5+ Cards ........ $ 8.99

      1 Card .............$ 8.50

      2 Cards .......... $9.85

      3 Cards .......... $10.25

      4 Cards .......... $13.30

      5+ Cards ........ $15.00

      +++++++++++++++++++++++++++++++++++++++++++++

      PRODUCTS SHIPPED FROM US OR UK

      1. These books cannot be purchased with ANY coupon.
      2. Because they are shipped from overseas, it is advisable to pay attention to the delivery time, especially because the books that include your child's photograph in the story generally take longer to produce. 

      Shipping Rates TO Canada

      Number of Items

      Shipping Cost

      1

      $19.75

      2 or more

      $37.50

       Delivery Time

      Method

      Arrives

      Carrier

      Express 5 - 12 bus. days, depending on the brand of the book Delivery via UPS or FedEx
      Economy 10 - 15 bus. days, depending on the brand of the book Delivery via UPS or FedEx